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  • Ranger
    replied
    Originally posted by One eyed cat View Post
    This is definitely not directed at you Ranger but I've been buying books from CD directly for nearly 13 years now and have not once heard of them refusing a refund on a preorder for any reason at all and have more often than not seen them offer refunds in the announcements of delays to scheduled release dates. I understand that waiting for something you really want can be frustrating but knowing that you can change your mind for any reason at any time and get a full refund needs to count for something too.
    I've probably been ordering from CD for a similar period of time. I'm aware that the option of a refund is always there. I actually recently received a refund on my order of Damnation Game lettered edition as I wasn't prepared to wait any longer on an order I placed almost 6 years ago. As I said in my original post my priorities have changed somewhat since I first started collecting. I used to be fairly relaxed about delays. Now I prefer to prioritise my book purchases towards books that I know (or hope) will arrive sooner rather than later. As a collector of various small press publishers I do think that CD's delays do surpass similar publishers like Sub Press or PS Publishing.
    Mind you I do have a couple of orders placed in 2014 with King's Way Press so I probably shouldn't complain too much!

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  • One eyed cat
    replied
    Originally posted by Ranger View Post
    I've been reading the darktower.org thread regarding the publication schedule of CD. I think on the whole most people are quite sympathetic towards the problems that CD have faced regarding their printers.
    There are some who raise some pertinent issues regarding the long pre-order periods on a number of books even before the recent printer problems. Ordering from CD can be a bit of a crapshoot. A book might arrive within 6 months, maybe a year or quite often longer. Some people seem quite comfortable with these delays whilst its drives others nuts.

    Personally, I've become much more selective as to which books I pre-order (from all publishers). I used to be OK with having funds tied up in books that I had no idea when I would receive. Now, not so much.
    This is definitely not directed at you Ranger but I've been buying books from CD directly for nearly 13 years now and have not once heard of them refusing a refund on a preorder for any reason at all and have more often than not seen them offer refunds in the announcements of delays to scheduled release dates. I understand that waiting for something you really want can be frustrating but knowing that you can change your mind for any reason at any time and get a full refund needs to count for something too.

    Leave a comment:


  • Ranger
    replied
    Originally posted by jeffingoff View Post
    I'd like to raise a pint in honor of Brian James Freeman who has been taking massive fire on social media and within forums and returning nothing but kill shots. Brian, I hate seeing all the shit you're dealing with. I for one appreciate the updates and transparency. I'm sure it's a struggle and I can't imagine the terror of basing the retail price of a book on a set of numbers from one printer, selling that book out pre-publication, and then being forced to produce a more expensive book based on an entirely different set of numbers from a new printer.

    So I toast you and Dan and all the people who make these small presses such a huge part of our joy. Have a happy 4th!
    I've been reading the darktower.org thread regarding the publication schedule of CD. I think on the whole most people are quite sympathetic towards the problems that CD have faced regarding their printers.
    There are some who raise some pertinent issues regarding the long pre-order periods on a number of books even before the recent printer problems. Ordering from CD can be a bit of a crapshoot. A book might arrive within 6 months, maybe a year or quite often longer. Some people seem quite comfortable with these delays whilst its drives others nuts.

    Personally, I've become much more selective as to which books I pre-order (from all publishers). I used to be OK with having funds tied up in books that I had no idea when I would receive. Now, not so much.

    Leave a comment:


  • Brian James Freeman
    replied
    Thank you all! I try to be as helpful as possible. Especially when it comes to explains things that I would never expect a non-publisher to know, such as what a huge pain it can be to find the right printer who will do a GOOD job. It's not actually easy, which is why losing two printers in just about 11 months can really screw everything up! But we're trying, and I think we'll have a big second half of the year once we get a new printer or two lined up!

    Brian

    Leave a comment:


  • Brian861
    replied
    Originally posted by jeffingoff View Post
    I'd like to raise a pint in honor of Brian James Freeman who has been taking massive fire on social media and within forums and returning nothing but kill shots. Brian, I hate seeing all the shit you're dealing with. I for one appreciate the updates and transparency. I'm sure it's a struggle and I can't imagine the terror of basing the retail price of a book on a set of numbers from one printer, selling that book out pre-publication, and then being forced to produce a more expensive book based on an entirely different set of numbers from a new printer.

    So I toast you and Dan and all the people who make these small presses such a huge part of our joy. Have a happy 4th!
    Gotta spread it around some more, Jeff but good on you! +1.

    Leave a comment:


  • sholloman81
    replied
    Not to go all Swayze, but, ditto what Jeff wrote! Kudos to Brian and the rest of the CD staff!!!

    Leave a comment:


  • mhatchett
    replied
    Well said Jeff!!

    Leave a comment:


  • jeffingoff
    replied
    I'd like to raise a pint in honor of Brian James Freeman who has been taking massive fire on social media and within forums and returning nothing but kill shots. Brian, I hate seeing all the shit you're dealing with. I for one appreciate the updates and transparency. I'm sure it's a struggle and I can't imagine the terror of basing the retail price of a book on a set of numbers from one printer, selling that book out pre-publication, and then being forced to produce a more expensive book based on an entirely different set of numbers from a new printer.

    So I toast you and Dan and all the people who make these small presses such a huge part of our joy. Have a happy 4th!

    Leave a comment:


  • Brian James Freeman
    replied
    Originally posted by slayn666 View Post
    This is not what whiners on social media have led me to believe!
    HA!

    This will be in the next update, but I doubt folks have no idea what the feeling in the office was like when we found out they weren't keeping the "big press" we needed! Ugh.

    Brian

    Leave a comment:


  • St. Troy
    replied
    I've used this line several times, but sometimes I feel like it needs repeating:

    "No deadlines, only headlines."

    Leave a comment:


  • slayn666
    replied
    Originally posted by Brian James Freeman View Post
    This book isn't late because we WANT it to be late...
    This is not what whiners on social media have led me to believe!

    Leave a comment:


  • bsaenz24
    replied
    Originally posted by Brian James Freeman View Post
    We asked the same question. They're selling all of the presses from that printer and turning the building into a warehouse for paper. So what they really did was acquire the *customers* from that printer.

    This book isn't late because we WANT it to be late...

    Brian

    I think we should start a Kickstarter for the new BJF Printing company!!!!

    Leave a comment:


  • Brian James Freeman
    replied
    Originally posted by slayn666 View Post
    Why can't the backup printer use the equipment they just bought when they acquired the primary printer?
    We asked the same question. They're selling all of the presses from that printer and turning the building into a warehouse for paper. So what they really did was acquire the *customers* from that printer.

    This book isn't late because we WANT it to be late...

    Brian

    Leave a comment:


  • slayn666
    replied
    Why can't the backup printer use the equipment they just bought when they acquired the primary printer?

    Leave a comment:


  • jeffingoff
    replied
    Originally posted by St. Troy View Post
    hahahaha well done!

    Leave a comment:

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