Originally posted by Hedda Gabler
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Tips on how to be a normal, well adjusted human being
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Grant Wootton
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So how would you respond to this? I bolded what I thought was the most important part:
I am writing this to Brian Freeman at Lonely Road Books and NOT Brian Freeman at Cemetery Dance.
I am still waiting for my copy of The Strain.
I did email someone at Lonely Road Books and it was passed on to Mindy at Cemetery Dance!!!!!!!!!!!!!!!
Mindy said my CC was declined.
I have yet to receive my copy. Matter of fact I do not yet have a shipping notice.
I worked on and off in the Publishing industry for over 20 years.
I am surprised at how badly Cemetery Dance is run. Because of my experiences with you and Cemetery Dance concerning The Strain I fear I may never see the books that I have already bought and paid for. Someone told me that is where they get some of their grab bags from or how some books amazingly appear in their warehouse. Is the warehouse really that inept?
Why does the rest of the world have their copy and not me?
I have been a lifetime customer of Cemetery Dance and your records will show that I have been a pretty good customer for Lonely Road Books.
Why am I treated like this.
I paid for the book when you first announced it.
Most places charge shipping right off the bat.
Even a lot of my Cemetery Dance orders over the years the shipping was charged immediately.
If for some reason shipping was not initially charged then please please inform the customer.
Please send me an email today saying that the book has shipped and that it will arrive very very soon.Brian James Freeman
Lividian Publications: http://www.Lividian.com
My Writing: http://www.BrianJamesFreeman.com
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Originally posted by peteocha View Postbrian, its simple!
First, write out each sentence on a separate piece of paper.
Next, throw them in the air and watch them land on the floor.
Finally, pick up pieces at random to solve the puzzle!
Brian James Freeman
Lividian Publications: http://www.Lividian.com
My Writing: http://www.BrianJamesFreeman.com
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Originally posted by Robert Fulman View PostI also haven't received a copy of the StrainBrian James Freeman
Lividian Publications: http://www.Lividian.com
My Writing: http://www.BrianJamesFreeman.com
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Hmm, but seriously now...
Seems to be a shipping problem, as in he thought he had shipping paid, but then you asked him to pay for shipping because he didn't pay yet (in reference to those few lines about shipping...)
But then at the beginning he's sayin his CC was declined so...
I don't know, makes no sense really! Oh, and it seems he thinks there are two Brian Freemans i guess. You should mess with him and write back as Morgan Freeman...
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Originally posted by Robert Fulman View PostI hate it when my attempts at humor are thwarted by good customer service. (The fact that I didn't order the book probably explains why I haven't received it.)
Brian James Freeman
Lividian Publications: http://www.Lividian.com
My Writing: http://www.BrianJamesFreeman.com
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Originally posted by peteOcha View PostYou should mess with him and write back as Morgan Freeman...
BrianBrian James Freeman
Lividian Publications: http://www.Lividian.com
My Writing: http://www.BrianJamesFreeman.com
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Brian, I think the point is that he gave you a cc #. Even if it was declined he should still get his book. After all, just having that piece of plastic is all that matters in a business transaction."Dance until your feet hurt. Sing until your lungs hurt. Act until you're William Hurt." - Phil Dunphy ("Modern Family"), from Phil's-osophy.
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