Originally posted by Wicked Jester
View Post
Announcement
Collapse
No announcement yet.
Dark Region Press - WTF? Unbelievable...
Collapse
X
-
-
Originally posted by jeffingoff View PostYIKES! I'll be doing an unboxing video of mine and if that book is bouncing around in the box, everyone will know about it. Everyone = all 4 of the people who watch the video. I also have the lettered pre-ordered. I'll lose my mind if the lettered is packed that way. I've ordered other books from DRP and they were all packed very well. So this is really unfortunate.
Comment
-
Nothing to see here!Ok, I really can't come up with anymore of these stupid things...
- May 2011
- 8798
Originally posted by Wicked Jester View PostAfter 2 days, I finally reached DRP via facebook messaging. They replied with apologies and suggested I send the book back for a replacement. They also sent me a $10 gift card that I don't think I'll be using. So, let's wait and see what happens. I'll keep everyone posted.
Comment
-
Originally posted by Wicked Jester View PostAfter 2 days, I finally reached DRP via facebook messaging. They replied with apologies and suggested I send the book back for a replacement. They also sent me a $10 gift card that I don't think I'll be using. So, let's wait and see what happens. I'll keep everyone posted.
Comment
-
Originally posted by Marmaduke Grigsby View PostI'm glad you got a response. Facebook seems to be the communication device of choice for many businesses these days. Did they have any comment about how the book was packaged? Is the replacement book going to be shipped the same way? I think I would want assurances that it would not be.
"We agree, and we specified with their warehouse team to ship it much better than that, so this was an errant shipment and we sincerely apologize. We are discussing this with their warehouse team now. In the meantime, we will absolutely get you a replacement copy shipped in MINT condition. Please see our customer service e-mail which was sent."
BTW - when they say "warehouse team" they are referring to amazon's fulfillment service. The book was delivered in an amazon box, with an amazon receipt. I laugh at this because Amazon couldn't give a shit about how or what they ship to customers. DRP concerns will likely be ignored by Amazon. Good luck to anyone who ordered this book. Perhaps you will have better luck than me.Last edited by Wicked Jester; 09-13-2018, 01:03 PM.
Comment
-
Originally posted by Wicked Jester View PostYes, here is their reply via facebook messaging:
"We agree, and we specified with their warehouse team to ship it much better than that, so this was an errant shipment and we sincerely apologize. We are discussing this with their warehouse team now. In the meantime, we will absolutely get you a replacement copy shipped in MINT condition. Please see our customer service e-mail which was sent."
BTW - when they say "warehouse team" they are referring to amazon's fulfillment service. The book was delivered in an amazon box, with an amazon receipt. I laugh at this because Amazon couldn't give a shit about how or what they ship to customers. DRP concerns will likely be ignored by Amazon. Good luck to anyone who ordered this book. Perhaps you will have better luck than me.CD Email: [email protected]
Non-Work related social media and what not:
Instagram
Buy my stuff! - https://www.etsy.com/shop/HockersWoodWorks
Comment
-
Originally posted by Ben Staad View PostI'm not sure what happened with your package and I'm sorry. I received mine today and snapped a few photos for reference:
[ATTACH=CONFIG]21046[/ATTACH]
[ATTACH=CONFIG]21047[/ATTACH]
[ATTACH=CONFIG]21048[/ATTACH]
[ATTACH=CONFIG]21049[/ATTACH]
[ATTACH=CONFIG]21050[/ATTACH]
Lucky you!
Comment
Comment