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Devastating news about Neil Peart. Rush has always been one of my favorite bands. I saw them in 1982, 2002 and 2004 and they never failed to impress. The news of Neil's passing came as a complete shock as I didn't even know he was ill.
I feel fortunate to own this signed copy of his Far and Wide book. I will treasure it even more now. :-(
Neil Peart.jpg
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[QUOTE=Marmaduke Grigsby;101764]Devastating news about Neil Peart. Rush has always been one of my favorite bands. I saw them in 1982, 2002 and 2004 and they never failed to impress. The news of Neil's passing came as a complete shock as I didn't even know he was ill.
I feel fortunate to own this signed copy of his Far and Wide book. I will treasure it even more now. :-(
Neil Peart.jpg[/QUOTE
I had a similar reaction to hearing about Neil Peart. He was a legend and a classy guy.
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I hadn’t heard anything about that until this thread…sorry to hear it, while I was just a moderate fan of Rush, I really enjoyed his motorcycle/travel memoirs, and in them he came across as an exceedingly bright and reflective individual.Twitter: https://twitter.com/ron_clinton
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I just wanted to take this moment to extend a "Hang in there!" to BJF! Holy shit the heat over on TDT singed my eyebrows. It's way more than BJF deserved. Sorry you had to put up with it. I think you handled it like a boss. Better than I would have. Hope all parties had a chance to come back down from the rage.
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We've got you covered over here man. Stand your ground!Originally posted by jeffingoff View PostI just wanted to take this moment to extend a "Hang in there!" to BJF! Holy shit the heat over on TDT singed my eyebrows. It's way more than BJF deserved. Sorry you had to put up with it. I think you handled it like a boss. Better than I would have. Hope all parties had a chance to come back down from the rage.
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That book is great. I'm have been in a funk since yesterday when I found out Peart had died. Having seen Rush on every tour they did starting in 1980 this is a huge loss . I have every album every DVD every book. Everything. Next to collecting Horror and King related books it's always been about Rush for me. The strive to continue to improve when you are one of the best at what you do always amazed me about Peart. A true loss. My thoughts go out to his wife and young daughter.Originally posted by Marmaduke Grigsby View PostDevastating news about Neil Peart. Rush has always been one of my favorite bands. I saw them in 1982, 2002 and 2004 and they never failed to impress. The news of Neil's passing came as a complete shock as I didn't even know he was ill.
I feel fortunate to own this signed copy of his Far and Wide book. I will treasure it even more now. :-(
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Tis the reason he gets paid the big bucks.Originally posted by jeffingoff View PostI just wanted to take this moment to extend a "Hang in there!" to BJF! Holy shit the heat over on TDT singed my eyebrows. It's way more than BJF deserved. Sorry you had to put up with it. I think you handled it like a boss. Better than I would have. Hope all parties had a chance to come back down from the rage.. Ain't easy running interference for The Chiz.Spoiler!Demand a raise!
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Originally posted by jeffingoff View PostI just wanted to take this moment to extend a "Hang in there!" to BJF! Holy shit the heat over on TDT singed my eyebrows. It's way more than BJF deserved. Sorry you had to put up with it. I think you handled it like a boss. Better than I would have. Hope all parties had a chance to come back down from the rage.Thank you both! I truly believe anyone who has ever watched my interactions with angry customers on that board, or here, or on Facebook know that I usually try to be very measured in my responses, don’t take criticism personally, etc... but the guy making things personal, calling Mindy a “peach” and slagging on Richard... ugh... that kind of stuff isn’t necessary. Feel free to say, “CD messed up” all you want. If we did, I will happily reply and say, “yep, we did, how can I fix this for you!”Originally posted by mhatchett View PostWe've got you covered over here man. Stand your ground!
But that is also coming from my personal philosophy of how I deal with problems with companies... Ultimately, in the end, I feel like you catch way more flies with honey than vinegar… If there’s a problem, and you as a customer are very polite to the customer service person about it, you’ll get better results. Customer service people who are used to being screamed at and treated like dirt often go the extra mile to make it right for you.
Of course, Mindy goes the extra mile even for the people who yell at her, call her names, swear so much they’d make a sailor blush…!Brian James Freeman
Lividian Publications: http://www.Lividian.com
My Writing: http://www.BrianJamesFreeman.com
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Yeah I should have also mentioned that Mindy didn't deserve it either! He was just way out of line.Originally posted by Brian James Freeman View PostThank you both! I truly believe anyone who has ever watched my interactions with angry customers on that board, or here, or on Facebook know that I usually try to be very measured in my responses, don’t take criticism personally, etc... but the guy making things personal, calling Mindy a “peach” and slagging on Richard... ugh... that kind of stuff isn’t necessary. Feel free to say, “CD messed up” all you want. If we did, I will happily reply and say, “yep, we did, how can I fix this for you!”
But that is also coming from my personal philosophy of how I deal with problems with companies... Ultimately, in the end, I feel like you catch way more flies with honey than vinegar… If there’s a problem, and you as a customer are very polite to the customer service person about it, you’ll get better results. Customer service people who are used to being screamed at and treated like dirt often go the extra mile to make it right for you.
Of course, Mindy goes the extra mile even for the people who yell at her, call her names, swear so much they’d make a sailor blush…!
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I think the next CDCC specialty item should be a "Mindy Rocks!!!" or a "Mindy is a badass!!" t-shirt. Or better yet a Mindy coffee mug! The Mindy Mug!!!!Originally posted by jeffingoff View PostYeah I should have also mentioned that Mindy didn't deserve it either! He was just way out of line.
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