Random thoughts...

[Martin]

I have a reason to be happy today. I got $65 from my latest comic book trade-in. One hardcover that I expected to be graded in Poor condition was graded as VF and I got $48 for just that book. I was so thrilled when I received the email today for this latest trade. ~Cap

[RonClinton]

Well put, Jeff, and exactly correct. Instead, I was charged 30 minutes to and 30 minutes from the store — an hour out of my day (plus another 10 miles and 20 minutes today at the Post Office) — with nothing to show for it but a broken return guarantee and a takeaway of horrendous, duplicitous customer service.

I’m usually a prett amenable, low-key kinda guy and tend to shrug stuff off, but this experience has really irked me...beyond the time wasted, perhaps it’s because I tend to be among those who, all things being equal, advocate buying brick-and-mortar over on-line to support the viability and continuing presence of new-book bookstores. It’s disappointing to see that support misplaced and bastardized by B&N subverting that ideal with customer-service practices and policies that are distinctly unfriendly

...and the fun continues. The Post Office computerized address system did not recognize the “1 Barnes and Noble Way” street address on the return label I was provided by B&N (cut from their receipt invoice). So the counterperson said they would send it to the city in the address and hope that it gets delivered to where it should go. So to sum up: The address B&N gave me to use via the default shipper for most folks didn’t work. I’m finding this entire experience both grotesque and yet strangely fascinating, like some sort of tragic car accident.

More news when I have it.

[jeffingoff]

Ok, who here bought the axe from The Shining? I know it had to be one of you people.

https://www.yahoo.com/entertainment/...152248603.html

[Martin]

Ok, who here bought the axe from The Shining? I know it had to be one of you people.

https://www.yahoo.com/entertainment/...152248603.html

I would have but I already have an axe.

[jeffingoff]

I would have but I already have an axe.

At that price I would have considered it if it was big enough to live inside.

[RonClinton]

...and the fun continues. The Post Office computerized address system did not recognize the “1 Barnes and Noble Way” street address on the return label I was provided by B&N (cut from their receipt invoice). So the counterperson said they would send it to the city in the address and hope that it gets delivered to where it should go. So to sum up: The address B&N gave me to use via the default shipper for most folks didn’t work. I’m finding this entire experience both grotesque and yet strangely fascinating, like some sort of tragic car accident.

More news when I have it.

Well, the denouement of this little adventure was (thankfully) a bit anti-climactic: My refund was just issued in full back to the credit card linked to my PayPal. Again, why that process couldn’t have happened at the local store when I brought in the book is beyond me, but I’m just glad it’s now resolved.

[Ben Staad]

Glad it is over. Sad that you had to jump through hoops like that.

Well, the denouement of this little adventure was (thankfully) a bit anti-climactic: My refund was just issued in full back to the credit card linked to my PayPal. Again, why that process couldn’t have happened at the local store when I brought in the book is beyond me, but I’m just glad it’s now resolved.

[RonClinton]

Glad it is over. Sad that you had to jump through hoops like that.

Thanks, Ben. No worries, it's the first and last time...lesson learned: no more on-line ordering ever through B&N.com. They've been fine in the past when there were no issues...but it's when there's a problem that you learn which merchants you want to continue to patronize.

[mhatchett]

By the way, opening my New Library this Sunday. the coolest feature?? A fireplace that seats SiX LOl!! Stop by if you are in the area!!

https://www.henricocitizen.com/artic...to-open-oct-6/

Mike

[Ben Staad]

My library has limited books. What they do have is a computer room that is filled to the brim with people playing video games and browsing social media. They also have a huge selection of DVDs and Bluerays...I don't go there anymore.

By the way, opening my New Library this Sunday. the coolest feature?? A fireplace that sits SiX LOl!! Stop by if you are in the area!!

https://www.henricocitizen.com/artic...to-open-oct-6/

Mike

[Brian861]

By the way, opening my New Library this Sunday. the coolest feature?? A fireplace that sits SiX LOl!! Stop by if you are in the area!!

https://www.henricocitizen.com/artic...to-open-oct-6/

Mike

My library has limited books. What they do have is a computer room that is filled to the brim with people playing video games and browsing social media. They also have a huge selection of DVDs and Bluerays...I don't go there anymore.

Always wonderful news when ground is broken for a new library.

Same thing happens at my library, Tim as far as the computer room. I find it pretty ironical.

[Martin]

By the way, opening my New Library this Sunday. the coolest feature?? A fireplace that sits SiX LOl!! Stop by if you are in the area!!

https://www.henricocitizen.com/artic...to-open-oct-6/

Mike

Congratulations, I love seeing new libraries being built.

I am very fortunate to live an a community that values public spaces, including libraries. In recent years two new libraries have been built in my area. One is part of a community center about 5 minutes from my home. It is a very nice and well stocked library and is attached to a community center, teen center, full health club, indoor pool, indoor basketball courts and indoor track. I have been a member of the health club since it opened. The new main library in downtown Vancouver is massive and includes an outdoor deck on the fourth floor with views of the Columbia river. and much or Portland. The photos are of the downtown library.FVRL 01.jpgFVRL 02.jpgFVRL 03.jpg

[jeffingoff]

oh that's gorgeous!

[mhatchett]

That is a beautiful Building.

[Brian861]

Agreed!