CD Order/Shipment Processes

[subie09lega]

I'm fairly new to the forums and recently ordered by first books from CD. I placed an order earlier this week and haven't received any correspondence since the order confirmation email. I am wondering what to expect as far as shipment confirmation/method/tracking information is concerned. I figured I could get the best feedback from those that have experience with their processes. I'm excited to receive my first order and I'm a pathological shipment tracker so 'the silence is deafening' if you catch my drift.

[Joe315]

They usually send out delivery email with tracking number if available. I would email Mindy ([email protected]) to check on the order.

[subie09lega]

How long does it normally take for a shipment email to be received? I hate to be overzealous and bug her.

[srboone]

They've got a lot of books to ship this week and next, I think. But they move pretty quickly. Hang in there. Someone will get on this thread probably tomorrow and explain how things are going at CD are faring.

[RJK1981]

Did you order something that is in stock or something that is still a preorder? Most of what I order is stuff that isn't ready to shipped for a while, some taking a lot longer than others

[subie09lega]

It's for an in-stock book. I guess I've become accustomed to Amazon shipping things same or next day and getting confirmation quickly. When I don't hear from a seller for couple days and I'm not sure what to expect from them I wonder if I should bug them or just wait it out.

[RJK1981]

Ah, yeah. Cemetery Dance is a much smaller company, so it takes longer for things to ship from them. Things are also packed better than stuff Amazon, though Amazon packs their stuff better than they used to. I don't know for sure the number of employees at Cemetery Dance, but I think it is something like 5 or 6 regular employees.

[Dan Hocker]

It's for an in-stock book. I guess I've become accustomed to Amazon shipping things same or next day and getting confirmation quickly. When I don't hear from a seller for couple days and I'm not sure what to expect from them I wonder if I should bug them or just wait it out.

Hi and welcome to the forums. We only have two people that work in the warehouse, myself and Dave. Dave does 90% of the shipping while I deal with things like the forums and our eBooks as well as generating the orders and paperwork for Dave. Right now Dave is working on shipping The 40th anniversary edition of The Exorcist. Which he is almost done then will move back to shipping the "regular" orders before moving onto the next project. However if you need something sooner than later, just email and we'll pull your order out of the pile and ship it as soon as we can.

[Dan Hocker]

Ah, yeah. Cemetery Dance is a much smaller company, so it takes longer for things to ship from them. Things are also packed better than stuff Amazon, though Amazon packs their stuff better than they used to. I don't know for sure the number of employees at Cemetery Dance, but I think it is something like 5 or 6 regular employees.

6 at the moment. Kate, Brian, Mindy and Richard in the front office. Dave and myself in the warehouse.

[bsaenz24]

6 at the moment. Kate, Brian, Mindy and Richard in the front office. Dave and myself in the warehouse.

Which means 2 people working and the other 4 up front smiling for the cameras!! (Don't tell Brian I said that!!)

[subie09lega]

I'll just hold off until next week and let them catch up. I'm sure there are people more anxious than I to get their goods.

[Dan Hocker]

I'll just hold off until next week and let them catch up. I'm sure there are people more anxious than I to get their goods.

We should be through The Exorcist today and onto regular orders on Monday.

[RJK1981]

6 at the moment. Kate, Brian, Mindy and Richard in the front office. Dave and myself in the warehouse.

That's what I was thinking. Wasn't completely sure about that though

[RJK1981]

I'll just hold off until next week and let them catch up. I'm sure there are people more anxious than I to get their goods.

I know I am anxious to get my copy of Exorcist 40th. Never held a Lonely Road Books title in my hands, so I am excited to see how they treat their books that they publish.

[srboone]

Riding the Bullet has A+ prduction values, so I can only imagine what this one's gonna be like!