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Thread: Not a fan of ABEBooks

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    Senior Member 1st Electroshock Session bsaenz24's Avatar
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    Angry Not a fan of ABEBooks

    So, I ordered a Folio Society edition from ABEBooks. The vendor sent a very cheap other publisher edition via some website, discoverbooks.com. ABEBooks tells me I need to return it to the vendor, but they didn't send it and I can't get contact/address info for them and they do not respond to "email" via ABE's site.

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    Senior Member 1st Rubber Room Confinement Ben Staad's Avatar
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    You could be law enforcement...I don't know. But this was the only phone number I could find:

    "AbeBooks' Contact Details For Law Enforcement Agencies. Any law enforcement agencies wishing to contact us, either to obtain or provide information about a case, can contact our Security and Trust team by telephone, toll-free, at 1-800-315-5335."

    Quote Originally Posted by bsaenz24 View Post
    So, I ordered a Folio Society edition from ABEBooks. The vendor sent a very cheap other publisher edition via some website, discoverbooks.com. ABEBooks tells me I need to return it to the vendor, but they didn't send it and I can't get contact/address info for them and they do not respond to "email" via ABE's site.

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    Senior Member 1st Electroshock Session bsaenz24's Avatar
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    I had found that on, but nobody picks up.

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    Administrator Totally Insane Dan Hocker's Avatar
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    The problem is that you're not actually buying things from ABE Books. ABE is a marketplace that enables other sellers (like eBay). I'd just return the package to sender and issue a chargeback on the payment you made stating they didn't send you what you paid for.
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    Senior Member 1st Electroshock Session bsaenz24's Avatar
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    Quote Originally Posted by Dan Hocker View Post
    The problem is that you're not actually buying things from ABE Books. ABE is a marketplace that enables other sellers (like eBay). I'd just return the package to sender and issue a chargeback on the payment you made stating they didn't send you what you paid for.
    I call my Visa card company and they won't do anything because I still have the item. Abe responded on FB, so we'll see.

  6. #6
    Administrator Totally Insane Dan Hocker's Avatar
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    Quote Originally Posted by bsaenz24 View Post
    I call my Visa card company and they won't do anything because I still have the item. Abe responded on FB, so we'll see.
    Like I said just mail it back and tell them you returned it to the sender. Hopefully it all works out for you.
    CD Email: danhocker@cemeterydance.com

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