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  • Sock Monkey
    replied
    Originally posted by brionen View Post
    I had pledged at the $300 level for their Black Labyrinth 2 Kickstarter, which funded in November 2013 with an October 2014 estimated delivery date. This was supposed to get me both the numbered and lettered versions, with matching numbers/letters if available. I requested each to match the copies I'd purchased for book 1.

    A couple weeks ago, over 1 year after the estimated delivery date, and after being bombarded with numerous other Kickstarter/Indie-Go-Go/Patreon campaigns (a few of which I pledged), I finally got a shipping notice - followed by a note letting me know due to an error the numbered copy had been sold out so I wouldn't be receiving a copy. My options are a $50 credit or a free copy of the numbered version of book 3.

    I couldn't believe it. After all that time and money - they sold too many copies to the general public after collecting enough funds to help get the book published. I definitely don't want a numbered copy of book 3 since I don't have book 2, and $50 just means I have to order more product from them. How hard would it have been to set aside the Kickstarter funded copies in their warehouse, since they didn't want to send portions in separate batches.

    Adding on to that, half of the bonus books I received were dented and folded - they're reading copies at best - definitely not in new condition.

    They produce a nice product; I was looking forward to the slipcased version new Clive Barker offering. However, I haven't ordered yet because this experience has left such a bad taste in my mouth. I'm really debating whether I want to do any more business with them. They seem more worried about promoting their crowd-sourcing campaigns (often through misleading wording - as noted above about the pre-orders for the Barker book) than any semblance of customer service or trying to remain on target with shipping schedules.
    Wow. I can definitely understand your frustration with that situation. It seems that people keep running into issues with DRP, which is a shame. Maybe it's a case of trying to do too much too fast.

    I've been kind of turned off by the crowdfunding. Besides not having the money at the time of the campaign, that's the other reason I chose to go through Camelot for I Am The Abyss. It was $50 more than on the Kickstarter, but nothing comes out of my pocket until Camelot gets it in stock.

    Leave a comment:


  • Dan Hocker
    replied
    Originally posted by bsaenz24 View Post
    Can you register a complaint with Kickstarter?
    Ugh... I've tried to write this reply like 3 times, my browser kept deleting it. Anyways probably not, Kickstarter doesn't really get involved once the project is funded. Kickstarter as a company is pretty hands off. While I like things like Kickstarter as a concept for startups / small companies / individuals to create cool things they wouldn't otherwise be able to do, it is a very high risk / low reward thing for the consumer. I pretty much go into every Kickstarter / crowdfunding project with the idea that I will never get what I'm paying for. It's basically like backing a concept / the idea of something in the hopes that it comes to pass, but with the expectation that it never will. This is probably why I've only really backed a handful of crowd funded projects. Two of which I've gotten, the other one has been in development for probably almost 5 years at this point and probably won't realistically have a full release for another 5 and may never actually be what was originally promised.

    Leave a comment:


  • bsaenz24
    replied
    Can you register a complaint with Kickstarter?

    Leave a comment:


  • brionen
    replied
    I had pledged at the $300 level for their Black Labyrinth 2 Kickstarter, which funded in November 2013 with an October 2014 estimated delivery date. This was supposed to get me both the numbered and lettered versions, with matching numbers/letters if available. I requested each to match the copies I'd purchased for book 1.

    A couple weeks ago, over 1 year after the estimated delivery date, and after being bombarded with numerous other Kickstarter/Indie-Go-Go/Patreon campaigns (a few of which I pledged), I finally got a shipping notice - followed by a note letting me know due to an error the numbered copy had been sold out so I wouldn't be receiving a copy. My options are a $50 credit or a free copy of the numbered version of book 3.

    I couldn't believe it. After all that time and money - they sold too many copies to the general public after collecting enough funds to help get the book published. I definitely don't want a numbered copy of book 3 since I don't have book 2, and $50 just means I have to order more product from them. How hard would it have been to set aside the Kickstarter funded copies in their warehouse, since they didn't want to send portions in separate batches.

    Adding on to that, half of the bonus books I received were dented and folded - they're reading copies at best - definitely not in new condition.

    They produce a nice product; I was looking forward to the slipcased version new Clive Barker offering. However, I haven't ordered yet because this experience has left such a bad taste in my mouth. I'm really debating whether I want to do any more business with them. They seem more worried about promoting their crowd-sourcing campaigns (often through misleading wording - as noted above about the pre-orders for the Barker book) than any semblance of customer service or trying to remain on target with shipping schedules.

    Leave a comment:


  • ruderabbit
    replied
    The new business model seems more and more like monkey business.

    Lots of carrots dangling from strings.

    The Laymon slipcases as a bonus for signing up for patreon is total bs. I like a nice slipcase, don't get me wrong, but by the time they finally produce the books the slipcases will be worth more the the books themselves.

    I ordered the most expensive Laymon available, can't recall what they called that version right now, but I'm calling it very past due.

    If you want their average titles, just get them off ebay...that's what I do. Less bs and email spam that way.

    Not bitter, just disapointed in their customer service.

    Mark

    Leave a comment:


  • bookworm 1
    replied
    I was going to pass until they announced Norman Prentiss on the last day. I went cheap with the paperback edition. Still have very very mixed feelings about the new business model and the way they are making some decisions.

    Leave a comment:


  • Sock Monkey
    replied
    The lineup is spectacular. I didn't have the money on hand to get in on the kickstarter, but I already Preordered a copy through Camelot. I did throw in a dollar to the kickstarter to find out about the Ketchum book, though!

    Leave a comment:


  • slayn666
    replied
    I did. I'm not thrilled with how far out the book is, but there's a nice discount (25%) on the hardcover for backing the KS and I am pretty confident that the book will get made, so it's just a matter of waiting.

    Leave a comment:


  • Tommy
    replied
    Originally posted by bugen View Post
    Did anyone here get in on the I Am the Abyss kickstarter? I've been excited about this anthology for more than a year, but when the announce finally came last month with the actual book still more than another year out, I was left with a sour taste and haven't pulled the trigger on anything. Marketing isn't my fave so when it's overdone I'm a little sensitive.

    But I believe in these authors and am a fan of the theme. Anyone have any yea's or nay's?

    *I think I'm going to get one.
    I missed ordering one by 2 minutes!

    Leave a comment:


  • bugen
    replied
    Did anyone here get in on the I Am the Abyss kickstarter? I've been excited about this anthology for more than a year, but when the announce finally came last month with the actual book still more than another year out, I was left with a sour taste and haven't pulled the trigger on anything. Marketing isn't my fave so when it's overdone I'm a little sensitive.

    But I believe in these authors and am a fan of the theme. Anyone have any yea's or nay's?

    *I think I'm going to get one.
    Last edited by bugen; 09-23-2015, 04:42 AM.

    Leave a comment:


  • c marvel
    replied
    Sinister Grin Press is now on the Indiegogo bandwagon. I want to support SGP. I'm thinking I'm not getting much for my money if I make say a $40 or $50 donation. I've got all the SGP signed/limited editions and already preordered the latest one. It doesn't seem like much of a deal for someone like me.


    Cap

    Leave a comment:


  • slayn666
    replied
    Originally posted by bookworm 1 View Post
    I think it being 25% off maybe where the $25 off the Laymon book came from.
    Nah, the price on the three Laymon books was $165 and the invoice was for $140; 25% off would have meant the invoice should have been $123.75.

    Leave a comment:


  • Theli
    replied
    I've been wary of their crowd funding campaigns and book club deals, just not my thing. That said I have never had issues with DRP in the past and have supported them as a publisher, it was with them that I was introduced to the collecting game. They've always treated me well, and resolved any issues I may have had quickly and fairly, but this recent turn of events is rather disconcerting...

    I hope it's not Chris Morey that is responsible for the way customers have been treated and how this campaign has been run.
    Last edited by Theli; 06-18-2015, 10:06 PM.

    Leave a comment:


  • bookworm 1
    replied
    I think it is $80 for the signed and $60 for the trade. If the money came off the top then they would owe people money. I think it being 25% off maybe where the $25 off the Laymon book came from. I just don't know. .....and can't get a straight answer from them.

    Leave a comment:


  • slayn666
    replied
    I guess my question with the Clive Barker thing is whether all that money you kick in to the Patreon thing will come off the top of Barker's book. That's how it worked for the Richard Laymon set earlier in the year, but we only had to be a member for one month.

    And if that is the case, how much is that damn book going to cost? Because that would be $125 off the cover price...

    Leave a comment:

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